The front desk is open during the following times:
- Monday - Sunday: 9:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's 星河公寓小程序 mobile app before check-in.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: CNY 200 per accommodation, per stay (varies per unit)
- A damage deposit of CNY 2000 will be collected before check-in.
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.